Returns + Shipping Policy
At House of Godard, we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety and construction are our priority. Upon receipt, please inspect your purchase and notify us of any damage; we will arrange for a prompt replacement. Due to the nature of our products, we DO NOT ACCEPT RETURNS and/or EXCHANGES on food items.
Once an order is dispatched from our warehouse, House of Godard cannot be held responsible for any delivery delays, missing, lost or stolen packages. If you are experiencing any of these issues, please contact the courier directly.
On merchandise, if the product is received damaged or defective you have 7 days from when you received the product to contact us. After 7 days availability for return, replacement, or refund will be voided. HOUSE OF GODARD IS NOT RESPONSIBLE FOR LOST AND STOLEN PACKAGES!! Signature Required shipping option is available. If you feel your package was lost during transit, contact the carrier and provide them with the tracking number that was generated for your order.
We reserve the right to limit refunds and replacements on items that qualify.
House Of Godard is not liable for packing and shipping expenses on returned items.
Individual Results may vary, and testimonials are not claimed to represent typical results. All testimonials are real participants, and may not reflect the typical purchaser's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results.
SHIPMENT PROCESSING TIME
These are made to order and takes 7 business days to complete then shipping process begins.
All orders are processed within 1-2 business days through USPS Priority Mail. Orders placed on Fridays before 11:00am will be dispatched the same day before 12:00pm noon. Orders placed over the weekend will be dispatched on Mondays. During high volume periods there may be a delay in shipping of 3-7 business days, this includes holidays.
International Shipping Policy (Currently USA Shipping Only - Please follow our socials for updates when International shipping becomes available again)
House Of Godard offers international shipping. International shipping rates apply as well as:
Customs, duties, and taxes
House Of Godard is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).